Our refund policy states that all sales are final, meaning that we do not accept returns or offer refunds for any reason except in the case of damaged or incorrect items received. If you receive damaged or incorrect goods, please contact our customer service team immediately to review and resolve the issue. Please note that inquiries regarding damaged or incorrect items must be made within 7 days of the delivery date. We do not accept any inquiries beyond the 7 day period.

Need help?

Contact us at {support@vloneofficials.store} for questions related to refunds and returns.